ASB Computer Services is an IT company offering computer sales & support to homes and small business. We are located in the Hills district of Sydney and have been in operation since 2006. We pride ourselves on customer satisfaction & reliability. As a result we have a large base of loyal customers that return year after year. Check out our Google Reviews as evidence of this. You will not be disappointed by chosing us as your provider of computer sales & services.
My experience with this shop was terrible.
My HP all-in-one computer was unable to boot up and was sent to ASB Computer Services for repairs. After a brief check, the shop owner took the job. He thought the hard drive could cause the problem and suggested to replace with a new one. After about one week, however, I was told through phone calls that the hard drive was okay but something else was the reason and he need open the computer to confirm. I was told, nevertheless, the screen could be broken because of a scratch on it. He blamed me for this dematage but was unable to explain why he couldn't point out this damatage earlier. Why didn't he express his worries about the scratch, or just decline our repairing request as the scratch was so obvious and replacing the hard drive would definitely need to open the computer???
Suggested by NSW Fair Trading, I raised this issue to the NSW Tribunal. Because i missed the hearing session, this case was finally dismissed.
My suggestion to all the future customers of this shop is that taking a photo of your computer in front of the shop staff when handing in it so as to save all possible troubles that I had experienced.
Yan is such a pleasure to deal with. He is polite, really knows his stuff and does excellent work. He gets things done very quickly and his prices are very fair. I would very highly recommend ASB Computers.
This man is a genius, he saved my bacon after a very nasty experience in being scammed! I will be recommending him to all my friends!!
Yan has set up and installed 2 computers for me over the last 3 years now networking my 2nd computer and printers.
he is fantastic he also has done virus removal and restoring of my laptops. i wont go to anyone else for by business.
Helpful and informative. However was charged $55 just to remove back cover, literally.. only giving stars because they tried to help at short notice.
